The NI DIAdem Standard Service Program (SSP) ensures maximum return on investment and productivity from your software purchase.
SSP membership entitles you to:
- All of the latest DIAdem features and updates as NI releases them. Free for SSP members, DIAdem software updates can cost an average of $1,965 USD for nonmembers.
- Unlimited direct phone and e-mail technical support from more than 300 highly trained applications engineers worldwide. Customers consistently rate this support an incredible 4.5 out of 5 on a five-point scale. Support requests outside of a service program cost $150 USD per request.
- Exclusive access to free on-demand training modules through the Services Resource Center. These short modules are designed to accelerate your proficiency by covering topics such as new features, specific application uses, development tips and techniques, and best practices. Each module is valued at approximately $100 USD.
“I have been absolutely impressed by all of the National Instruments customer support staff. This is the kind of support that makes situations manageable. Everyone at NI has gone over the top trying to help my colleagues and me work through many issues.”
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